• Business Analyst

    勤務地 JP-13-Meguro
    掲載日 2 weeks ago(2018-11-04 18:16)
    Job ID
    741667
    Company
    Amazon Japan G.K.
    Company/Location (search) : Country (Full Name)
    Japan
  • Job Description

    Amazon is seeking an experienced, solution-orientated, business analyst to join Amazon's Customer Support Metrics & Analytics team. The role will support a rapidly growing and dynamic business, focusing on the e-commerce retail, and helping us lay the foundation for more advanced data-driven decision making. This role will have an immediate influence on day-to-day decision making at Amazon.

    The Amazon Customer Support Platform processes thousands of transactions every day across multiple countries and languages. The Metrics & Analytics team stands squarely in the intersection of these systems, helping Amazon and its partners understand what the business did yesterday and influencing where it is going tomorrow. It delivers business intelligence to over hundreds in a diverse community of internal customers from one of the world’s largest and most complex data sets. Amazon has a culture of data-driven decision-making, and demands business intelligence that is timely, accurate, and actionable. Amazon Metrics & Analytics is a fast paced environment where every day brings new challenges and new opportunities. As one of our analysts, you will be supporting KPIs and deep-dive analysis to address some of the unique challenges in this space.

    Responsibilities

    Design, implement, and support KPIs for Amazon's Customer Service operations.

    Interface with support teams and operations to solve challenging business pain-points.

    Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.

    Use Amazon's vast Data Warehouse to explore new opportunities to support the business (Oracle SQL).

    Respond to high priority requests from senior business leaders.

    Preferably multi-lingual (Japanese, business level proficiency in English).

    Basic Qualifications

    3+ years of relevant experience in a business analyst/data analyst or a financial related role.

    Undergraduate degree in business, finance, computer science, operations management, engineering, or a related field.

    Excellent Excel skills.

    Experience using SQL and Statistical tools to conduct analytics and build models using large, distributed data sets.

    Experience with BI tools.

    Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.

    English language skills. Preferably multi-lingual (Japanese/English).

    Preferred Qualifications

    5+ years of relevant experience in a business analyst/data analyst or a financial related role.

    Undergraduate degree in business, finance, computer science, operations management, engineering, or a related field.

    Excellent Excel skills.

    Experience using SQL and Statistical tools to conduct analytics and build models using large, distributed data sets.

    Experience with BI tools.

    Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.

    English language skills. Preferably multi-lingual (Japanese/English).

    [Salary Information]
    Monthly basic salary: 523,500 yen or more             (Your annual basic salary will be paid by twelve (12) equal installments.)  
    Your basic salary includes the amount equal to the overtime work allowances for 70 hours of your overtime   work, as overtime work allowances, midnight work allowances and statutory holiday work allowances (the   “Fixed Premium Wages”).
    If the actual amount of the overtime work allowances, midnight work allowances and statutory holiday work allowances exceeds the amount of the Fixed Premium Wages, the company shall pay you the balance.

    Reference Example: If the basic salary is 523,500 yen,   the Fixed Premium Wages will be 338,424 yen,   and the basic salary excluding the Fixed Premium Wages is 185,076 yen.   ※Your monthly basic salary will be finally decided after employment interview, taking into account the   candidate's skills, qualifications, career, experience, etc.

    [Salary Information]
    Monthly basic salary: 523,500 yen or more             (Your annual basic salary will be paid by twelve (12) equal installments.)  
    Your basic salary includes the amount equal to the overtime work allowances for 70 hours of your overtime   work, as overtime work allowances, midnight work allowances and statutory holiday work allowances (the   “Fixed Premium Wages”).
    If the actual amount of the overtime work allowances, midnight work allowances and statutory holiday work allowances exceeds the amount of the Fixed Premium Wages, the company shall pay you the balance.

    Reference Example: If the basic salary is 523,500 yen,   the Fixed Premium Wages will be 338,424 yen, and the basic salary excluding the Fixed Premium Wages is 185,076 yen.  
    ※Your monthly basic salary will be finally decided after employment interview, taking into account the   candidate's skills, qualifications, career, experience, etc.          
             




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