• Data Center Chief Engineer

    勤務地 JP-Osaka
    掲載日 5 months ago(2018-10-23 11:53)
    Job ID
    Amazon Data Services Japan K K
    Company/Location (search) : Country (Full Name)
  • Job Description

    Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

    The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site’s Data Center Facility Manager or Cluster DCEO Manager and interacting with onsite Engineering Operations Technicians (EOT), Regional Leaders and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.9999% uptime.

    Also expected from the CE is the ability to management small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

    The CE directs, trains and supports EOT’s in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel and gas turbine generators, switchgear, UPS’s, PDU’s, AHU’s, air cooled and water cooled chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

    • Ensure that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency and in conformance to the local regulatory requirements as well as the company global standards
    • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center
    • Operate independently with limited direct management
    • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager or Cluster DCEO Manager as needed
    • Perform root cause analysis of equipment failures
    • Troubleshoot and report of facility and data sever-level events within internal SLA
    • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
    • Manage small-to-medium impacting projects from conception to completion
    • Understand the Operational requirements 100% and ensure new capacity within a new and existing facilities is designed, built, tested and commissioned, and handed over to Operations based on the requirements
    • Owns every aspect of engineering support and strategy development, review and give input to any design drawings, technical documents, standard or emergency processes and procedures, etc.
    • Create and deliver on key milestones, obtain and track quotes for all necessary costs, and document project results for future implementation
    • Drive innovation and resiliency while reducing operational costs in the facilities
    • Provide training and guidance to Engineering Operations Technicians
    • Ensure all safety procedures are adhered to by vendor and Amazon staff
    • Utilize internal CMMS to manage building workflows
    • Communicate complex technical information to a non-technical audience including senior leaders

    Basic Qualifications

    Physical Requirements:
    • Walk job sites in uneven terrain
    • Work at heights and from ladders
    • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
    • Coordinate body movements when using tools or equipment
    • Reach and stretch to position equipment and fixtures while maintaining balance
    • Bend or twist the body into unusual positions while working
    • Perform physical tasks all day without becoming overly tired
    • Use hands to manipulate small wires and objects
    • Push or pull heavy objects into position
    • Work in a noisy environment
    • Work at depths, such as under raised floors

    Basic Qualifications:
    • At least five years of experience of Data Center operations and on-call support for Data Center facilities.
    • An undergraduate degree in a technical field (EE, MechE, IndustrialE);
    • An excellent understanding on the nature of mission critical systems (Data Centers, Hospitals, Power plants, military facilities, etc.).
    • An excellent understanding of the Electrical systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, UPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.
    • An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems.
    • An excellent understanding of design, procurement, suitability of application, testing and commissioning.
    • The candidate needs to be a self-starter and independent worker.
    • Strong verbal and written communication skills
    • Solid leadership and organizational skills
    • Attention to detail
    • Ability to solve problems at their root, stepping back to understand the broader context.
    • Previous vendor negotiation and management skills for Data Center and/or upgrade construction contracts.
    • Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries.
    • Shows good judgment and instincts in decision making under pressure.
    • Ability to prioritize in complex, fast-paced environment.
    • Proactively and continually improve his/her level of knowledge about Amazon’s business and relevant technologies.
    • Able to demonstrate his/her ability to take ownership of technical issues brought to him/her by his/her customer base. If the candidate is unable to resolve certain issues by themselves, he/she should demonstrate a willingness to actively engage other support teams to drive it to resolution.
    An interest in work subject matter that ensures that the teams are kept abreast of all relevant industry standards changes and innovation practices.

    Preferred Qualifications

    Preferred Qualifications:
    • Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent

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