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Sr. HR Manager

Sr. HR Manager

Job ID 
Amazon Japan G.K.
Recruiting Team 

Job Description

We are looking for a dynamic and organized self-starter for a Sr. HR Manager at Meguro in Operations. The key client group is Corporate Operations Functions at Operations in Amazon Japan.

The (Sr.) HR Manager is both a strategic and hands-on role provides full cycle Human Resources support to clients group. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.

Preferred qualification for this position is working for the same/close industries/functions like Manufacturing, Logistics, Customer Services, Retail business and other industries/functions related to Consumer business. Leveraging such experience in same industries will accelerate candidates to understand the business needs and come up with the speed of Amazon growth. Working experience for 300 or more employees with employment complexities or for global/cross-cultural industries and company will be a strong plus.

(Sr.) HR Manager is expected to perform a strong expertise in HR field by improving/simplify existing HR processes/procedures and proactively introducing a new technology in order for HR practice to be much more effective and efficient. To realize these inventions and simplifications, this position is expected to perform hands-on HR activities to get trust from customers, and this position is also expected true hands-on approach as well as the ability to successfully monitor the “pulse” of the employees to ensure a high level of employee engagement.

The ideal candidate will have a bachelor's degree. An advanced degree, M.B.A. and/or professional certifications are not mandatory but could be more preferable. Native level for writing/speaking/reading Japanese and the business level English will be required. Amazon Japan K. K. offers competitive packages including equity, career development opportunity, and a challenging and exciting work environment.

Essential Functions (% of Time)
1. 25%:
Business Partnering:
Facilitate manager level discussion related to human resources planning; provide guidance, consultation and effective solutions to contribute value for client’s business. Providing partnering and interface at all levels of the organization
2. 25%:
Performance Management / Reward planning: Annual performance review process, the annual grant process, succession planning process and other employee development programs for the client groups.
3. 10%
Employee Relations: Keep a pulse on employee morale, productivity and effectiveness; assist in implementing strategies to sustain/improve the workforce (retention). Coaches and educates managers on resolving more complex employee relations issues. Responds proactively to employee and managers issues and is available for consultation.
4. 20%
Training and Development: Take ownership to provide inter department training session to team members. Collaborate with Leadership Talent Development to plan/implement training sessions to Jr. management and below.
5. 20%
Recruiting: Tracks fixed headcount and positions requisitions within team. Initiate, implement and manage effective sourcing strategies to support all recruiting especially exempt employees and ensures the bar is continually maintained and raised.

Basic Qualifications

Basic Qualification / Skills:
1. The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, proactivity and development of HR within the company.
2. Being an enthusiastic team player with a strong drive to create a positon work environment
3. The ability to be comfortable with high volume worked and not be afraid to “roll up your selves”
4. A strong solution focus and be comfortable working in an environment which demands strong deliverables along with ability to identify problems and drive appropriate solutions
5. Use skills gained as experienced professional, works on resolving a wide range of issues within team/department in imaginative as well as practical ways
6. Native level for Japanese and Business level for English
7. Have technical skills for data collection and analysis

- Total 10 years + of business experience
- 5 years (Min) of HR professional field

Key Competencies:
1. Earn Trust of Others/Vocally Self Critical
Sr. HR Manager must process a track record of success, have earned trust, instill confident in others, have credibility and buy in with key business leaders, demonstrate integrity, ask important questions, frame complex ideas in useful ways, take appropriate risks, provide observations and offer alternative perspectives on business issues.
2. Dealing with Ambiguity
Function well in fast paced environment. Works effectively in situations involving uncertainty or lack of information. Respects team’s direction, yet able to find innovative approach with out-of-the box thinking.
3. Ownership
Understand that ALL issues pertaining to the business is her/his issue---propose and execute actions and challenge others to do same
4. Dive Deep
Attention to detail, strong focus to tactics, yet delegates well. (Knowing step-by-step process, never lose control of on-going tasks. At the same time, do not hesitate to delegate authority. Supports and respects subordinates’ decisions. Give alert before others are aware of invisible/potential risks.)
5. Have backbone; disagree and commit
Sr. HR Manager act as influential partners to help leaders be “right a lot” and make hard people and organizational decisions. We “speak the truth” even when it isn’t popular.

Preferred Qualifications

- People management experience will be a plus
- Global/Cross-cultural experiences will be a plus
- Experience working in a dynamic and fast paced and an ambiguous environment will be a plus